Tag «handling unhappy customers»

Major courses of action open to an unsatisfied customer

Major courses of action open to an unsatisfied customer

Major courses of action open to an unsatisfied customer The options for an unsatisfied customer are: seek redress directly from firm take legal action complain to business, private or governmental agencies stop buying product or brand or boycott service provider warn friends Essentially these are: Do nothing Complain in some form to the service provider …