Tag «organization’s servicescape needs»

Service Delivery Place, Servicescape & Physical Evidence – Examples

Service Delivery Place, Servicescape & Physical Evidence - Examples

Service Delivery Place, Servicescape & Physical Evidence – Examples A service organization’s place of service delivery and the physical evidence that forms a part of this, i.e. The servicescape refers to the setting, surroundings and facilities, inclusive of furniture and furnishings, décor and lighting. All that collectively define and characterize the place of service provision. …