Tag «quality control problems in services marketing»

Kiwi Experience Case Study Solution-

Kiwi Experience Case Study Solution-

How does Kiwi Experience attract these customers and what else could it do to increase sales? Attracting customers is so important for Kiwi Experience as they cannot rely on customers coming back.  Retention of customer is very unlikely.  As the case states “it is very unusual for passengers to travel on Kiwi Experience for a …